Day 363 - 200 Balls for a Ball Pit!
Tuesday, December 28th, 2021 Today James received his first birthday gift in the mail from Aunt Megan in Dallas, Texas. 🎂 He absolutely loved the balls. Soon we will be filling his crib with the 200 balls for a huge ball pit. Mom has been spending every day on the phone, live chat, and email arguing with our Insurance (Cigna), our DME (Brownings), and the Doctor's office. She is 100% getting the runaround. When you hear different excuses every time, it's a red flag. Come to find out that the trach has been approved this whole time, since September 9th actually. A peer to peer review did NOT have to be done. The issue isn't denial which is what Mom has been told, but that Cigna will only cover a $30 reimbursement for a $500 trach. The DME company doesn't want to eat that cost and get reimbursed later after they submit a single case agreement. P.S. James' 1st Birthday is coming up! Wouldn't it be fun for James to read an email from you when he is older? What a t...